As a pioneer in the field of SMS solutions, we have been working closely with all Swiss mobile phone providers since 1997. In a constantly changing media landscape, SMS has proven to be a constant and important form of communication for our customers.
In a world where instant messaging and push notifications dominate, SMS remains a reliable and efficient method to engage customers specifically. Learn more about our wide range of SMS solutions aimed at increasing your efficiency and enhancing customer loyalty.
Use Cases for SMS Solutions
Our SMS solutions are flexible and easily integrable into internal company processes or existing software solutions.
- Notifications and Updates: Inform customers about order status and deliveries via SMS.
- Appointment Reminders: Remind customers of upcoming appointments via SMS.
- Payment Notifications: Send payment confirmations, reminders, and links to customers via SMS.
- Customer Feedback and Surveys: Collect opinions and feedback from customers via SMS.
Interactive SMS Solutions
- Surveys and Information Requests: Gather opinions, information, and feedback from customers, providing them with an SMS query service.
- Example: For banks, we have implemented various SMS solutions allowing customers to inquire about account balances, transactions, or incoming payments.
- Reference Project: The Federal Office for the Environment (BAFU) offers a free SMS query service for hydrological data. This service allows querying hydrological data from around 170 automatic measuring stations of the BAFU on Swiss watercourses and lakes via SMS. More info
- SMS Support: Provide fast and effective customer support through SMS solutions.
- Example: Insurance companies offer their customers the option to report claims and handle support via SMS.
- Two-Factor Authentication: Use SMS for secure user authentication and password recovery.
- Security Notifications: Send security notifications to customers for suspicious activities or potential security breaches.
- Order and Delivery Notifications: Inform customers about order and delivery status via SMS.
- Event Notifications: Inform participants about event details, changes, and instructions via SMS.
Emergency Management and Information Delivery
- Emergency Notifications: Inform citizens via SMS about natural disasters or security threats.
- Reference Project: The municipality of Oberried, which is regularly affected by avalanches, offers its citizens an SMS query service for road conditions, avalanches, and snow closures.
- Information Delivery: Information can be delivered, for example, via SMS subscription to individuals.
- Reference Project: The RBS informs interested commuters about major disruptions in the RBS network via SMS. More info
Contact Us Now
Contact us to learn more and optimize your SMS strategy. Contact Us Now
E-Mail to SMS With Reply Options
Easy communication with the customer base via SMS.
Secure SMS Bulk Communication
Manage your own account information simply and securely via SMS.